vodafone idea duplicate sim fraud: vodafone idea told to pay 28 lakh to customer: vodafone idea will have to pay 28 lakh
- Vodafone Idea issues duplicate SIM card without proper verification
- Using this, the thug stole Rs 68.5 lakh from the customer’s account
- Later he returned Rs 44 lakh but did not get the rest.
- Vodafone Idea ordered to pay Rs 27.5 lakh to customer
The troubles of Vodafone Idea, which are heavily in debt, are not taking the name of lessening. The IT department of Rajasthan has asked him to pay Rs 27.5 lakh to a customer who was cheated online due to a duplicate SIM. This includes interest of Rs 2.31 lakh. If the company does not make the payment within a month, 10 per cent interest will be charged on it.
Vodafone Idea issued duplicate SIM card without proper verification of customer’s documents. Using this, the thugs siphoned off Rs 68.5 lakh from the customer’s bank account. Later he returned Rs 44 lakh. The company issued a duplicate SIM to a person named Bhanu Pratap which belonged to some other person. He transferred Rs 68.5 lakh from the customer’s IDBI bank to his accounts. Later he returned Rs 44 lakh to the victim but he did not get the rest.
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Krishna Lal Nain’s Vodafone Idea mobile number stopped working on May 25, 2017. He went to the company’s store in Hanumangarh and complained about it there. They got a new number but it was not activated even after complaining several times. Then he went to a company store in Jaipur and the next day his SIM was activated. But by then the thugs had siphoned off Rs 68.5 lakh from his IDBI account. For this he used OTP.
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Vodafone Idea issued duplicate SIM card without proper verification of identity documents and also delayed activation of new SIM card. In the meantime, the thug did his job. This is the reason that serious questions have been raised on this negligence of the company. The IT department of Rajasthan has asked the company to pay Rs 27.5 lakh to the customer.
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